Your Satisfaction, Guaranteed

We want you to be completely satisfied with your purchase from GROVER New York. If for any reason you are not, our Returns Policy outlines the steps to follow for returns and exchanges.

Key Points:

• Eligibility: To be eligible for a return or exchange, items must be unused, in their original condition, and returned within [number of days] days of purchase.

• Initiating a Return: Contact our customer support team to initiate a return or exchange. You will receive instructions on how to proceed.

• Refunds and Exchanges: Refunds will be issued to the original payment method once we receive and inspect the returned item. Exchanges will be processed promptly.

• Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective product or an error on our part.

• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.